The Black Book Support Center is here to assist you with solving any problems you may be experiencing with a Black Book product. We ask that before you call the 800 numbers that you review the list of downloads and documentation, because a technical support person will likely be walking you through the steps outlined in the documentation to solve your issue. If there does not appear to be a document that fulfills your needs then call either technical support or the appropriate sales support telephone number.


Support News Flash

ATTENTION Handheld Users - Now PDA subscribers can download the Run Lists from ADESA and selected SERVNET Auctions on your PDA. Call Electronic Sales @ 800-554-1026 for more information.

Support Documents

• Blackberry User Documentation
• Cars of Particular Interest Gadget Documentation
• Database Wizard Support Documentation
• Downloadable New User Documentation
• Downloadable Overview
• Excel Conversion to Fixed Width Format for Unattended Analysis
• Internet New User Documentation
• Mobile Xpress New User Documentation
• Palm Wizard Installation Documentation
• Palm New User Documentation
• Pocket PC Wizard Q-List Extraction Documentation
• Pocket PC Wizard Support Documentation
• PowerSports Gadget Documentation
• Smartphone Overview
• Truck Gadget Documentation
• Universal Option Code Overview
• Used Car Gadget Documentation
• UVC Overview
• Wireless Wizard FAQ
• Wireless Wizard Documentation